Legal

Privacy Policy

Last updated: March 14, 2026

This Privacy Policy describes how Eternal Pawtraits ("we," "us," or "our"), operated by Kayla Panaro, collects, uses, and protects your personal information when you visit eternalpawtraits.com or submit a consultation request.

1. Information We Collect

When you submit a consultation request through our website, we may collect the following information:

— Your first name

— Your email address

— Your phone number

— Any additional information you voluntarily provide through our quiz or contact forms, such as your pet's name, portrait type preference, art style preference, and budget range

2. How We Use Your Information

The information you provide is used solely to:

— Respond to your consultation request personally within 24 hours

— Discuss your custom portrait commission and provide a quote

— Communicate with you throughout the portrait creation process

— Follow up regarding your inquiry if we have not heard back from you

We do not use your information for automated marketing campaigns, and we do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. How We Store Your Information

Your information is stored securely within our customer relationship management platform, Go High Level. We take reasonable precautions to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

4. Cookies

Our website may use basic cookies to support functionality and track page performance. We do not use cookies to collect personally identifiable information. You may disable cookies through your browser settings at any time.

5. Third Party Services

Our website is built and hosted using Go High Level. By submitting a form on our website, your information is processed through their platform. We encourage you to review Go High Level's privacy policy for more information on how they handle data.

6. Your Rights

You have the right to request access to the personal information we hold about you, request that we correct or delete your information, or opt out of any future communications from us at any time. To exercise any of these rights, please contact us directly at [email protected].

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, please contact us and we will promptly remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Kayla Panaro — Eternal Pawtraits
New Jersey, USA
Website: eternalpawtraits.com
Email: [email protected]